IBEDC assures of seamless service at Christmas

The Ibadan Electricity Distribution Company (IBEDC) Plc, has reiterated its committment to continue to serve its customers with seamless service.

The Managing Director and Chief Executive Officer of the distribution company, Engr. Kingsley Achife, in a statement he personally signed, felicitated with all Christian faithful on the commemoration  of the birth of Jesus Christ, wishing all Nigerians a happy Christmas and new year holiday.

While emphasizing the values of unity and goodwill during Christmas, he called on the customers to join hands in fostering a secure and harmonious environment.

According to him, “IBEDC reiterates its commitment to providing seamless service during the holiday season. The technical team will be on standby to address any electrical faults promptly. The company’s customer care line (07001239999) will remain active for quick responses to complaints and reports.”

Achife then appealed  to customers not to assault IBEDC staff, explaining that the commitment and hard work of the staff are essential for delivering quality service, and any grievances should be communicated through appropriate channels rather than resorting to violence.

He highlighted that the festive seasons often see an increase in electrical hazards, urging  IBEDC customers to exercise caution and avoid unsafe practices such as unauthorized tampering with meters or attempting to bypass the electrical system.

“Christmas is a time for joy and reflection. Let us not compromise the safety of ourselves and others by engaging in activities that could lead to electrical hazards. I implore our esteemed customers to refrain from energy theft, as it not only endangers lives but also hampers our collective progress.

“We also  encourage our  customers to utilize IBEDC ‘s hassle-free payment channels, including iRecharge, Quickteller, Payarena, Jumia, Watu, Buypower, and ATMs, for convenient bill settlement and vending  to enjoy uninterrupted supply during the holiday. IBEDC’s offices will also remain open during the holiday from 9 a.m. to 3 p.m. to serve customers efficiently”, he added.